Scout Enterprise Management Suite

Sending messages

March 6, 2025

Contributed by:

C M

With the help of this function you may send messages to other console instances.

In the Scout Console, click File > Console Management > Send message.
Under Receiver, choose which consoles you want to receive the message.
Under Valid until, define how long you want to show the message.
Under Message, enter your text.
To close the message automatically after a certain period of time, select Inform user… and specify a time period in seconds.
To allow the users of the receiver consoles to close the message without confirming its receipt, choose Command can be canceled by the user.

When a receiver console is restarted, the message is displayed again within the validity period. If the message display time expires without the user selecting an option, the message is considered accepted.
Click Send.

The message will be sent to the selected consoles.

Every console instance shows a message only once.
If a console instance is not started within the validity period, the message will not be shown.
If users, within the validity period, start a console instance which was not yet recorded in the database, the message will only be shown in case the option To all consoles has been set.

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Sending messages

March 6, 2025

Contributed by:

C M

March 6, 2025

Contributed by:

C M

Sending messages

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