Scout Enterprise Management Suite

Log files

March 6, 2025

Contributed by:

C M

Scout provides three logging options which are saved as .log files on the Scout Server.

Option	Log file	Description
Scout Console	`scout.log`	Required for debugging
		Path: `%USERPROFILE%\Documents\UniCon\ScoutConsole`
		In the Scout Console, click View > System diagnostics > Console log.
Scout Server	`eluxd.log`	Log file of the Scout service, required for support calls
		Default path: `%PUBLIC%\Documents\UniCon\ScoutServer`
		Previous versions are renamed in elux.log.1, elux.log.2, etc.
		In the Scout Console, click View > System diagnostic > Server log (only if the Scout Console is installed on the same machine as the Scout Server).
Server keep alive log	`keepAlive.log`	Log file for keep alive entries of the Scout Server
		For devices, also a keepalive log file exists in the ScoutKeepAlive directory, provided the Scout Keep Alive service is installed.
		Created every 10 minutes
		Default path: `%PUBLIC%\Documents\UniCon\ScoutServer`
Scout Statistics Service	`UniconStatisticService.log`	Rotating log file with configurable path
		Default path: `%USERPROFILE%\Documents\UniCon\ScoutStatisticService`
		The location and the maximum size from which a new file is written can be configured in `%PROGRAMFILES%\Unicon\ScoutStatistic\statisticservice.exe.config`

For further information about file paths, see Program and file directories.

Note:

Click View > System diagnostic > Server files] to open the [Unicon] server files directory in the Windows File Explorer (if console and server are installed on the same machine). The [Unicon] directory contains all configuration and log files organized in their application directories.

The following additional logs are available via the [Scout Console] and can be exported:

Option	Description
License log	All actions related to licenses such as entering, deleting and exporting licenses
License log	View > System diagnostics > License log
Administrator activity log	All administrator activities depending on the defined monitoring level
	Security > Manage administrators > View protocol
	For further information, see Viewing administrator activities.

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Log files

March 6, 2025

Contributed by:

C M

March 6, 2025

Contributed by:

C M

Log files

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