Citrix Cloud

Monitor bandwidth usage for Gateway service (Technical Preview)

Note:

Monitoring bandwidth usage for Gateway service is in Technical Preview. This feature is intended to help customers better understand their actual bandwidth usage in Gateway service. Citrix does not enforce bandwidth usage allotments in customer environments or interfere with production workloads. If Citrix changes how customer entitlements and usage policies are enforced, Citrix notifies customers well before these changes become effective.

This article pertains to Gateway service when used with Citrix Virtual Apps and Desktops service and Citrix Workspace. Bandwidth consumption for the Gateway service included with Virtual Apps Essentials service is not displayed on the Licensing page of the Citrix Cloud management console.

Licensing summary

Licensing summary view

The licensing summary for the Gateway service provides an at-a-glance view of the following information:

  • The amount of bandwidth consumed out of the total amount of bandwidth for all subscriptions.
  • The time remaining before the cloud service subscription expires. If the subscription expires within the next 90 days, a warning message appears.

Licenses and bandwidth used

For Gateway service subscriptions, each user has access to 1 GB of bandwidth per month (12 GB per user, per year). This bandwidth is pooled across the number of licenses and for the subscription period. For example, if you buy 100 licenses for 3 years, you have 3600 GB of total bandwidth (1200 GB per year). This bandwidth is spread across all licensed users for the 3-year period. If you buy more subscriptions, Citrix Cloud displays the total number of licenses and bandwidth across all your subscriptions.

For Gateway service trials, 50 GB of bandwidth is pooled across 25 users for the 60-day trial period.

If you don’t use the full amount of bandwidth during the subscription period, Citrix Cloud doesn’t carry over any unused bandwidth when you renew.

For multiple subscriptions with overlapping terms, Citrix Cloud displays the bandwidth associated with unexpired subscriptions only. For example, if you purchased two subscriptions, Citrix Cloud displays the total licenses and total bandwidth across both subscriptions. When the first subscription expires, Citrix Cloud displays only the bandwidth associated with the unexpired subscription. When the last subscription expires, Citrix Cloud displays the currently consumed bandwidth and zero total bandwidth. This display persists during the service grace period and data retention period described in Extend Citrix Cloud service subscriptions.

For a detailed view of your licenses, click View Usage Details.

Licensing summary view with View Usage Details highlighted

You can then see a breakdown of usage trends and individual users that are consuming cloud service licenses and bandwidth.

License Usage assignment trend graph

In the Usage Trends section, the Gigabytes Used tab shows you the amount of bandwidth consumed out of the total bandwidth available. The amount of bandwidth consumed is broken down based on access through the following methods:

  • VAD service: The amount of bandwidth used for external connectivity by Virtual Apps and Desktops users.
  • Site aggregation: The amount of bandwidth used for launching on-premises apps and desktops through Workspace with Site aggregation.

Note:

Usage trends are cumulative for the length of the current subscription term.

Monitor bandwidth usage for Gateway service (Technical Preview)