Scout Enterprise Management Suite

Initiating device relocation

March 7, 2025

Contributed by:

S C

	Requires
	Advanced Options > Devices, clear the option Accept only known devices, if selected
	To ensure relocation success, the DHCP options of the device are not checked during the relocation. If, however, Scout Server DHCP options for the source server have been defined (222/223/224), on the target server, in Device configuration > Network > LAN > Edit > Advanced select [Ignore DHCP options

Select a device, an OU, a Dynamic Device Groups or devices within the All devices window.
On the context menu, click Notifications > Initiate device relocation.
In the Device relocation notification dialog, in New Scout Server, type the name (FQDN) or the IP address of the target server.

Note:

CitrTo connect the devices via Scout Cloud Gateway to their target server, type the name or IP address of the SCG instance. The Scout Cloud Gateway must be fully configured.

Edit the following fields:

Dev relocate

New OU-ID	ID of the destination OU on the target server
	If you do not specify a destination OU, the devices are assigned to the default OU or to the OU defined by the OU filter rules.

Relocation without transfer of licenses

The licenses of the relocating devices are left on the source server. The subscription portion for these devices also remains on the source server.

Important:

In case you want to move devices from a standard to an MSP or Enterprise Subscription installation, licenses cannot be transferred with them. Select the option [Relocation without transfer of licenses] to leave the licenses on the source server. Otherwise, the licenses will be lost.

Check availability of new Scout Server	‘online’ relocation
	Relocation is only done when the devices can access the target server via the network.
	selected by default
Retain local configuration on new [Scout Server]1[[]from Scout 15 2110]]	User-defined values of the local device configuration in unlocked fields will be retained. This is relevant if the corresponding option in Advanced Options > Devices is used.

Include subordinate OUs

All devices located in lower-level OUs will also be moved.

Note:

Notifications are always set or deleted for all selected devices regardless of whether they are only available for individual devices.

Confirm the notification and confirmation.

The notifications for device relocation will be set. For the relevant devices, in the Properties window, the Relocation notification field shows the value Activated.

Reg device

Note:

CiTo define which fields you want to show in the Properties window, click .

For devices not involved in the relocation, the Relocation notification field remains empty.

The devices evaluate the notifications after their next restart and then start the relocation process. Alternatively, trigger the relocation by command to control the time of relocation.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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Initiating device relocation

March 7, 2025

Contributed by:

S C

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Initiating device relocation

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