Citrix Cloud

Connect Active Directory to Citrix Cloud

Citrix Cloud supports using your on-premises Active Directory (AD) to authenticate workspace subscribers. Also, some workspace authentication methods require a connection between your AD and Citrix Cloud. For more information, see Change authentication to workspaces.

Citrix Cloud also supports using tokens as a second factor of authentication for subscribers signing in to their workspaces through Active Directory. Workspace subscribers can generate tokens using any app that follows the Time-Based One-Time Password standard, such as Citrix SSO.

For more information about authenticating workspace subscribers with Active Directory plus tokens, see Active Directory plus token.

Tip:

Learn more about supported identity providers with the Introduction to Citrix Identity and Authentication education course. The “Planning Citrix Identity and Access Management” module includes short videos that walk you through connecting this identity provider to Citrix Cloud and enabling authentication for Citrix Workspace.

Active Directory authentication

Connecting your Active Directory to Citrix Cloud involves installing Cloud Connectors in your domain. Citrix recommends installing at least two Cloud Connectors for high availability. For more information, see the following articles:

Connecting your Active Directory to Citrix Cloud involves the following tasks:

  1. Install Cloud Connectors in your domain. Citrix recommends installing two Cloud Connectors for high availability.
  2. If applicable, enable tokens for user devices. Subscribers can enroll only one device at a time.

To connect your Active Directory to Citrix Cloud

  1. From the Citrix Cloud menu, select Identity and Access Management.
  2. From the Authentication tab, in Active Directory, click the ellipsis menu and select Connect. Connect menu for Active Directory
  3. Click Install Connector to download the Cloud Connector software. Install Connector option
  4. Launch the Cloud Connector installer and follow the installation wizard.
  5. From the Connect to Active Directory page, click Detect. After verification, Citrix Cloud displays a message that your Active Directory is connected.
  6. Click Return to Authentication. The Active Directory entry is marked Enabled on the Authentication tab.

To enable Active Directory plus token authentication

  1. Perform Steps 1-5 as described in To connect your Active Directory to Citrix Cloud.
  2. After Citrix Cloud verifies the connection with your Active Directory, click Next. The Configure Token page appears and the Single device option is selected by default. Configure token dialog
  3. Click Save and Finish to complete the configuration. On the Authentication tab, the Active Directory + Token entry is marked as Enabled.
  4. Enable token authentication for workspaces:
    1. From the Citrix Cloud menu, select Workspace Configuration. Workspace Configuration menu
    2. From the Authentication tab, select Active Directory + Token. AD plus token configuration

After enabling Active Directory plus token authentication, Workspace subscribers can register their device and use an authenticator app to generate tokens. Subscribers can register only one device at a time. For instructions to register subscribers’ devices, see Register devices for two-factor authentication.

For options to re-enroll subscribers’ devices, see To re-enroll devices.

Connect Active Directory to Citrix Cloud