Product Documentation

Citrix Cloud Service Trials

Trials for individual Citrix Cloud services are delivered through the Citrix Cloud platform. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC), pilot, or similar usage.

To customize your experience and deliver the services that matter most to your users, Citrix Cloud trial access is managed on a per-service basis.

When you’re ready to buy Citrix Cloud services, you’ll convert your trial to a production account, so there’s no need to reconfigure anything or create a separate production account.

Fast facts about service trials

  Citrix Cloud Trial
Number of subscribers allowed 25
Maximum Length 60 calendar days. You can request a trial for the service only once.
Availability Restricted availability
Resource location Customer provided and configured
User session length Unlimited
Local Microsoft Active Directory integration Yes
Choice of resource locations Yes
Deploy to on-premises Yes
XenApp and XenDesktop Service Full feature set
XenMobile Service* Full feature set
Secure Document Service* Full feature set
Smart Tools Full feature set
Customizable Yes

*Trial not currently available.

Request a service trial

Service tiles with Request Trial button in Citrix Cloud console

To request a trial, log on to your Citrix Cloud account. From the management console, click Request Trial for the service you want to try out. When your request is submitted, the button changes to Trial Requested.

When your trial is approved and ready to use, you’ll receive an email notification. You have 60 days to complete the trial.

Note: To ensure the best customer experience, Citrix reserves the right to limit trials to a certain number of participants at any given time.

Purchase Citrix Cloud services

When you’re ready to convert your trial to a production service, visit https://www.citrix.com/products/citrix-cloud/buy.html.

To complete the purchase, you’ll need your Organization ID, available in the Citrix Cloud management console.

Account Settings page in Citrix Cloud console with Account Settings menu displayed and Organization ID field highlighted

Important: If you do not purchase before the end of your 60-day trial, the service is terminated and Citrix archives all data and settings for 90 days. If you purchase within the 90-day period, your trial is reactivated and converted to a production service.

Citrix Cloud Service Trials