Citrix Cloud

Citrix Cloud Service Trials

Trials for individual Citrix Cloud services are delivered through the Citrix Cloud platform. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC), pilot, or similar usage.

To customize your experience and deliver the services that matter most to your users, Citrix Cloud trial access is managed on a per-service basis. For some services, you need to request a demo before you receive trial access. See Request a service demo in this article for more information.

When you’re ready to buy Citrix Cloud services, you’ll convert your trial to a production account, so there’s no need to reconfigure anything or create a separate production account.


The “Getting Started with Citrix Cloud” education module, included in the Fundamentals of Citrix Cloud course, provides a short video that walks you through requesting a trial. The full course also gives you a firm foundation for understanding Citrix Cloud, its benefits for your organization, and important use cases that Citrix Cloud services address.

Fast facts about service trials

  Citrix Cloud Trial
Number of subscribers allowed 25
Maximum Length 60 calendar days. You can request a trial for the service only once.
Availability Restricted availability
Resource location Customer provided and configured
User session length Unlimited
Local Microsoft Active Directory integration Yes
Choice of resource locations Yes
Deploy to on-premises Yes
Virtual Apps and Desktops service Full feature set
Endpoint Management Full feature set
Customizable Yes

Request a service demo

For some services, you must request a demo from a Citrix sales representative before you can try out the service. Requesting a demo allows you to discuss your organization’s cloud service needs with a Citrix sales representative and ensures you have all the information needed to try out the service successfully.

  1. Sign in to your Citrix Cloud account.
  2. From the management console, click Request Demo for the service you want. The service’s demo request page appears.
  3. Complete and submit the form. A Citrix sales representative will contact you to provide more information and walk you through using the service.

Request a service trial

To request a trial, log on to your Citrix Cloud account. From the management console, click Request Trial for the service you want to try out. When your trial is approved and ready to use, you’ll receive an email notification. You have 60 days to complete the trial.


To ensure the best customer experience, Citrix reserves the right to limit trials to a certain number of participants at any given time.

Purchase Citrix Cloud services

When you’re ready to convert your trial to a production service, visit

To complete the purchase, you’ll need your Organization ID, available in the Citrix Cloud management console. Your OrgID appears on the customer menu in the top-right corner of the console and on the Account Settings page.

Account Settings page in Citrix Cloud console with Account Settings menu displayed and Organization ID field highlighted


If you do not purchase before the end of your 60-day trial, the service is terminated and Citrix archives all data and settings for 90 days. If you purchase within the 90-day period, your trial is reactivated and converted to a production service.

Citrix Cloud Service Trials