Fixed issues

The following issues have been fixed since Citrix Virtual Apps and Desktops 7 1811:

Citrix Director

  • The RDS license health status in Director might incorrectly display a “License Available” message when your License Server is configured correctly but the machine is under grace period. [BRK-2499]

  • The integration of NetScaler Management and Analytics System (MAS) with Citrix Director might fail. The issue occurs when any group policy changes or renames the built-in administrator account. Director uses the local administrator account to encrypt or decrypt C:\inetpub\wwwroot\Director\bin..\plugin\hdxInsight\data.xml. This fix addresses the issue while the changes are made in the code. After the changes are made, Director uses the machine account of the machine on which Director is installed to encrypt or decrypt C:\inetpub\wwwroot\Director\bin..\plugin\hdxInsight\data.xml. [LD0231]

Citrix Policy

  • When you create or modify a policy in Citrix Studio and then attempt to determine the details of the policy change, this error message might appear:

    Error while attempting to determine the policy change details. [LD0596]

  • Attempts to start App-V applications in single user admin mode from VDAs might fail. The issue occurs when the value of the ApplicationStartDetails registry key is empty or if the application details are missing from the registry key. [LC8798]

  • When you apply the loopback policy in merge mode to a VDA and add the StoreFront URL to a Delivery Group of the VDA in Citrix Studio, duplicate icons of published applications might appear. [LC8889]

  • When you run the Group Policy Results tool from the Group Policy Management console on a machine that is installed with VDA 7.15.2000, the following error message appears: An error occurred while generating report: Not Found. [LC9825]

Citrix Provisioning

Citrix Ready workspace hub

Controller

  • When a Delivery Group contains at least one VDA in drain-mode, that Delivery Group might not be selected to start a published application. [LD0194]

  • The resource utilization data in Citrix Director might not be sorted in the correct order. The issue occurs when the SQL statements are presented in the wrong order. [LD0388]

  • After you rename an application within the application properties and then attempt to remove the Delivery Group from the application in Citrix Studio, this error message appears:

    Object does not exist.

    The issue occurs when the application property ApplicationNameWithFolder uses the old name after you’ve changed the application name, instead of replacing it with the new name. [LD0594]

  • When you create or modify a policy in Citrix Studio and then attempt to determine the details of the policy change, this error message might appear:

    Error while attempting to determine the policy change details. [LD0596]

  • Citrix Director might show incorrect user connection failures when the FailureDate column for sessions is set to Null in the MonitorData.Session table. As a result of this failure, the failure types are not updated in the MonitorData.ConnectionFailureLog table. There is a mismatch in the connection failure value that is retrieved from the Monitor Database and from the Get-BrokerConnectionLog output that is pulled from the Site database. [LD0726]

  • The identity disks might be removed from the Machine Creation Services (MCS) that are present in the Amazon Web Services (AWS). [LD1043]

  • When you change the CreateNewInstanceOnReset setting from false to true and then reset the machine, the updated catalogs might revert.

    With this fix, power cycling does not reset the virtual machines and there is no option to change the setting. [LD1114]

Licensing

Linux VDA

Profile Management

StoreFront

Universal Print Server

Client

  • Before you print a document, choose a printer from the list of available printers in the published desktop session’s print dialog box. There might be a delay until the printer starts printing the document. [LC9601]

  • After installing a VDA, the printer ports under printer Properties might no longer appear on a mapped network printer. [LD0949]

VDA for Desktop OS

HDX MediaStream Windows Media Redirection

  • With the HDX MediaStream Windows Media Redirection setting disabled, attempts to open certain video file formats through Windows Media Player can result in the following error message:

    Windows Media Player encountered a problem while playing the file.

    However, for some video file formats, the video aspect ratio is incorrect. [LD0279]

HDX RealTime

  • When a published application that is running on a VDA is using a generic path such as %ProgramFiles% or %ProgramFiles(x86)%, a new duplicated application window might open while reconnecting the session. [LC9741]

  • Citrix HDX RealTime Media Engine might exit unexpectedly when you attempt to access the HDX web camera. [LD0062]

Printing

  • After you upgrade XenApp and XenDesktop from Version 7.9 to Version 7.15, you might be unable to print documents to a different output printer tray. The print job uses the default tray to print documents even though you can choose a different tray from the Print dialog. [LC9247]

  • With the non-default fonts such as a barcode font CCode390 installed on the VDA Version 7.18, when you update XenApp and XenDesktop from Version 7.17 to 7.18, a printing issue might occur. The barcode font might not print when you print a document from a session. [LD0724]

Session/Connection

  • Extractions of compressed files might fail. This failure can occur while using the Microsoft extract utility on the VDA to extract a zip file on the client into the same directory on that client. [HDX-17052]

  • Certain third-party applications might become unresponsive in a seamless session until you use the Shift+F2 key to switch the session to windowed mode and then back to seamless mode. [LC9727]

  • When you maximize the published applications, the applications might overlap the top section of the taskbar. [LD0025]

  • Attempts to start an application from a random server might fail. This error message appears:

    Unable to launch your application. Cannot connect to the Citrix XenApp Server. The Citrix SSL Server you selected is not accepting connections.

    The issue occurs when the server stops accepting connections on an SSL-enabled VDA. [LD0239]

  • The function that terminates a thread in the TWI module (twi3.dll) might cause the server to become unresponsive. [LD0406]

  • With Local App Access enabled, when you attempt to open applications in the published desktops on Microsoft Windows 10, Version 1803, the applications cannot be minimized. [LD0411]

  • Attempts to start the Citrix HDX HTML5 Video Redirection Service (CtxHdxWebSocketService) might fail. The issue occurs when the required port 9001 is in use by other applications. Perform the following steps to enable the fix:

    • Configure another available custom port for CtxHdxWebSocketService as follows:

      HKEY_LOCAL_MACHIN\SOFTWARE\Wow6432Node\Citrix\WebSocketService

      Name: Port

      Type: DWORD

      Value: XXXX

    • Edit the HdxVideo.js script at C:\Program Files\Citrix\HTML5 Video Redirection\HdxVideo.js to match the custom port set in the previous registry setting: hdxMediaStream.websocket = new WebSocket(‘wss://127.0.0.1:XXXX’); [LD0441]

  • You open a Google account email on an Internet Explorer, Chrome, or a Firefox browser. When you attempt to compose a new email, the Automatic Keyboard display feature might not work. [LD0470]

  • Some applications might not function correctly in seamless mode. [LD0498]

  • The target device might restart unexpectedly when the scardhook64.dll causes the exception X64_CRITICAL_PROCESS_FAULT_INVALID_POINTER_READ_IN_CALL. [LD0504]

  • Attempts to reconnect to a session might fail when you set the AutoLogon value to a non-zero value and run the Citrix Diagnostics Facility (CDF) tracing. [LD0602]

  • An unnecessary WMI query might be executed once every minute. [LD0646]

  • When you attempt to open certain third-party applications, this error message might appear intermittently:

    The Citrix server cannot complete the request to launch this application. [LD0647]

  • Part of the published application’s window might not refresh. This issue can occur when any one of the Citrix published applications that are running in the background appears in the foreground. [LD0711]

Smart Cards

  • After you upgrade a VDA from Version 7.17 to Version 7.18, you might be prompted to connect to a smart card even when a smart card is not present. [LD0512]

System Exceptions

  • After you upgrade the target device from Version 7.6 to Version 7.15, the Internet Explorer, Windows Media Player, and the Themes service might exit unexpectedly. [LC9872]

  • The wfshell.exe process might exit unexpectedly, causing redirection issues in the webcam plug and play feature. [LD0311]

  • The wfshell.exe process might exit unexpectedly on the VDA due to the exception DivideByZeroException. The process displays the error message wfshell shell has stopped working. [LD0373]

  • VDAs might experience a fatal exception on wdica.sys and display a blue screen with bug check code 0x50. [LD0410]

  • Due to a LIST_ENTRY corruption, the VDAs might experience a fatal exception on CtxUVI.sys and display a blue screen. [LD0421]

  • The wfshell.exe process might exit unexpectedly when you attempt to access long URLs in a published instance of Internet Explorer. [LD0454]

  • Due to a null pointer, the mmvdhost.exe process might exit unexpectedly when you log on to a VDA. [LD0474]

  • The Internet Explorer (iexplore.exe) process might exit unexpectedly with the exception code 0xc00001a5. The issue occurs when the CtxSensVcLibDll.dll faulting module unloads. [LD0485]

User Interface

  • When an application window in a seamless session becomes unresponsive, the taskbar icon of the application window might be removed and recreated. [LC9807]

  • When you click the battery status icon in the notification area of a published desktop, the battery status might be displayed on the VDA. If the status is displayed, the wfshell.exe process might exit unexpectedly. [LD0558]

VDA for Server OS

HDX MediaStream Windows Media Redirection

  • You’re using HDX MediaStream Windows Media redirection and the Windows Media Player to redirect VC-1 live streams. The live streams might fall back to server side rendering. [LD0251]

  • With the HDX MediaStream Windows Media Redirection setting disabled, attempts to open certain video file formats through Windows Media Player can result in the following error message:

    Windows Media Player encountered a problem while playing the file.

    However, for some video file formats, the video aspect ratio is incorrect. [LD0279]

HDX RealTime

  • When a published application that is running on a VDA is using a generic path such as %ProgramFiles% or %ProgramFiles(x86)%, a new duplicated application window might open while reconnecting the session. [LC9741]

  • Citrix HDX RealTime Media Engine might exit unexpectedly when you attempt to access the HDX web camera. [LD0062]

Printing

  • After you upgrade XenApp and XenDesktop from Version 7.9 to Version 7.15, you might be unable to print documents to a different output printer tray. The print job uses the default tray to print documents even though you can choose a different tray from the Print dialog. [LC9247]

  • With the non-default fonts such as a barcode font CCode390 installed on the VDA Version 7.18, when you update XenApp and XenDesktop from Version 7.17 to 7.18, a printing issue might occur. The barcode font might not print when you print a document from a session. [LD0724]

Session/Connection

  • Logoffs from a published application launched in a seamless, fixed window, or as an RDP Initial Program, might result in the session not closing and the user being logged off. You can reset or exit sessions correctly. Do this by manually resetting them or by terminating remnant user processes in Terminal Services Administration or the Management Console. [HDX-5704]

  • Certain third-party applications might become unresponsive in a seamless session until you use the Shift+F2 key to switch the session to windowed mode and then back to seamless mode. [LC9727]

  • When you maximize the published applications, the applications might overlap the top section of the taskbar. [LD0025]

  • With the Enable Secure ICA setting enabled in the Delivery Group and the HParaml value not present under the registry key HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Citrix\Security, the applications might fail to start. This error message appears:

    Unable to launch your application. Contact your help desk with the following information: Cannot connect to the Citrix XenApp server.protocol Driver error Desktop Viewer. The connection to “VOA Win 7 LTSR” failed with status (Unknown client error). [LD0117]

  • Attempts to start an application from a random server might fail. This error message appears:

    Unable to launch your application. Cannot connect to the Citrix XenApp Server. The Citrix SSL Server you selected is not accepting connections.

    The issue occurs when the server stops accepting connections on an SSL-enabled VDA. [LD0239]

  • The function that terminates a thread in the TWI module (twi3.dll) might cause the server to become unresponsive. [LD0406]

  • With Local App Access enabled, when you attempt to open applications in the published desktops on Microsoft Windows 10, Version 1803, the applications cannot be minimized. [LD0411]

  • Attempts to start the Citrix HDX HTML5 Video Redirection Service (CtxHdxWebSocketService) might fail. The issue occurs when the required port 9001 is in use by other applications. Perform the following steps to enable the fix:

    • Configure another available custom port for CtxHdxWebSocketService as follows:

      HKEY_LOCAL_MACHIN\SOFTWARE\Wow6432Node\Citrix\WebSocketService

      Name: Port

      Type: DWORD

      Value: XXXX

    • Edit the HdxVideo.js script at C:\Program Files\Citrix\HTML5 Video Redirection\HdxVideo.js to match the custom port set in the previous registry setting: hdxMediaStream.websocket = new WebSocket(‘wss://127.0.0.1:XXXX’); [LD0441]

  • You open a Google account email on an Internet Explorer, Chrome, or a Firefox browser. When you attempt to compose a new email, the Automatic Keyboard display feature might not work. [LD0470]

  • Some applications might not function correctly in seamless mode. [LD0498]

  • The target device might restart unexpectedly when the scardhook64.dll causes the exception X64_CRITICAL_PROCESS_FAULT_INVALID_POINTER_READ_IN_CALL. [LD0504]

  • An unnecessary WMI query might be executed once every minute. [LD0646]

  • When you attempt to open certain third-party applications, this error message might appear intermittently:

    The Citrix server cannot complete the request to launch this application. [LD0647]

  • The enumeration of audio devices on the endpoint might time out. As a result, the session does not have audio. [LD0663]

  • Part of the published application’s window might not refresh. This issue can occur when any one of the Citrix published applications that are running in the background appears in the foreground. [LD0711]

Smart Cards

  • After you upgrade a VDA from Version 7.17 to Version 7.18, you might be prompted to connect to a smart card even when a smart card is not present. [LD0512]

System Exceptions

  • The wfshell.exe process might exit unexpectedly, causing redirection issues in the webcam plug and play feature. [LD0311]

  • The wfshell.exe process might exit unexpectedly on the VDA due to the exception DivideByZeroException. The process displays the error message wfshell shell has stopped working. [LD0373]

  • VDAs might experience a fatal exception on wdica.sys and display a blue screen with bug check code 0x50. [LD0410]

  • Due to a LIST_ENTRY corruption, the VDAs might experience a fatal exception on CtxUVI.sys and display a blue screen. [LD0421]

  • The wfshell.exe process might exit unexpectedly when you attempt to access long URLs in a published instance of Internet Explorer. [LD0454]

  • The Internet Explorer (iexplore.exe) process might exit unexpectedly with the exception code 0xc00001a5. The issue occurs when the CtxSensVcLibDll.dll faulting module unloads. [LD0485]

User Experience

  • When the session is closed before you log on to End User Experience Monitoring (EUEM), the start time is not zeroed out for the session. The issue happens when the session is auto launched and remains idle. The session times out and closes before the logon process finishes. [LC6026]

User Interface

  • When an application window in a seamless session becomes unresponsive, the taskbar icon of the application window might be removed and recreated. [LC9807]

  • The mouse might jump to the middle of the screen when you exit extended mode for screen casting on a Windows device. [WH-1402]

Virtual Desktop Components - Other

  • Attempts to unpublish and remove App-V packages from the CtxAppVPkgCache on the VDA might fail. [LD0473]