Citrix Virtual Apps and Desktops

Fixed issues

The following issues have been fixed since Citrix Virtual Apps and Desktops 7 2009:

Citrix Director

  • In scenarios with poor network connectivity, when you use Director in an environment containing large sites, the IIS worker process (w3wp.exe) might consume high memory. The Director page stops loading. [CVADHELP-14959]

  • On the Historic Machine Utilization page, data in the Top 10 Processes table might not be displayed. This message appears:

    Process data collection is disabled on this machine. Enable process monitoring policy to start collection.

    [CVADHELP-15893]

  • On the Director > Filters > All Machines page, if you select a machine and then perform maintenance operations, check marks might not be retained for the selected machines. [CVADHELP-16469]

Citrix Policy

  • The Policies > Assigned to tab might incorrectly display Citrix policies you assign to one or more delivery groups. For example, you assign a policy to two delivery groups and enable the assignment for only one of them. When you navigate to the Assigned to tab, both delivery groups are displayed. When you disable the policy, it becomes unassigned. But the Assigned to tab still displays the policy as assigned. [CVADHELP-15233]

Citrix Provisioning

Citrix Provisioning 2012 documentation provides specific information about the updates in this release.

Citrix Studio

  • When you start a dedicated desktop session, a logon failure might occur and the logoff process might get stuck. Citrix Studio shows the session as connected, but you cannot log off until you manually restart the machine. [CVADHELP-10932]

  • On the Machine Allocation page, certain check boxes might be missing. The issue occurs when you are attempting to add machines to a delivery group or a machine catalog that has one or more user-assigned machines. [CVADHELP-15684]

  • While you are creating a hosting connection to Azure, attempts to create a service principal might fail with an ADSTS700016 error. [CVADHELP-16219]

Delivery Controller

  • In a large Citrix Virtual Apps and Desktops environment, stored procedures for Monitor database grooming might not work. The issue occurs when the size of the Monitor database is large. [CVADHELP-13287]

  • Attempts to launch applications might fail. Many access requests to the Chb_State.Sessions table are blocked. [CVADHELP-14876]

  • After upgrading a VDA to Version 1912 LTSR CU1, the user name of an untrusted user logging on to the machine appears as Domain\UPN instead of Domain\User name. [CVADHELP-15440]

  • In Citrix Studio, when you attempt to create or modify a Citrix policy, this error message appears on the Logging tab.

    Error while attempting to determine the policy change details.

    The policy is applied correctly, but you cannot find out who modified the settings. The issue occurs after you upgrade Citrix Virtual Apps and Desktops to Version 1912 LTSR CU1 from Version 1912 LTSR. [CVADHELP-15726]

  • When you use PowerShell to perform a power action, the action might be processed successfully, but the action is logged as failed in Citrix Studio > Logging. [CVADHELP-15807]

  • The Delivery Controller can connect to the existing License Server, but the Broker Service might incorrectly record a licensing error in the Event Viewer > Application pane. [CVADHELP-16206]

  • On a Delivery Controller, the following error message might appear frequently in Event Viewer > Windows Logs > Application:

    Event ID 505: The Citrix Config Sync Service failed an import

    [CVADHELP-16322]

Federated Authentication Service

Federated Authentication Service 20012 documentation provides specific information about the updates in this release.

Licensing

License Server build 33000 contains no fixed issues.

Linux VDA

Linux VDA 2012 documentation provides specific information about the updates in this release.

Metainstaller

  • When you attempt to launch a desktop, a gray screen might appear. The issue occurs after you upgrade a VDA from Version 7.6 LTSR Cumulative Update to Version 1912. [CVADHELP-13969]

  • Attempts to upgrade a VDA from Version 7.15 LTSR CU2 to Version 1912 might fail. The issue occurs when you upgrade by using the script InstallVDA.bat from \Support\AdDeploy\ on the installation media. As a result, the VDA keeps on restarting. [CVADHELP-14903]

Profile Management

Profile Management 2012 documentation provides specific information about the updates in this release.

Session Recording

Session Recording 2012 contains no fixed issues.

User personalization layer

  • Open Database Connectivity (ODBC) apps freeze when switching directories while user personalization layers are enabled. An incorrect status value that caused the Box Drive app to fail when user personalization layers were enabled has been fixed. [ALHELP-1277, UNI-80491]

  • The Box Drive app fails to load after updating user personalization layer to 2009. The Box Drive app no longer displays an error when launched on the user’s desktop. [ALHELP-1292, UNI-81184]

VDA for single-session OS

Keyboard

  • When you press Windows Key + P to display the projection sidebar, all the connected monitors might display a black background until you click the Esc key. The issue occurs with Transparent key pass-through enabled in a seamless session. [CVADHELP-14949]

  • For Remote PC Access deployments, keyboard input might not work in sessions running on non-Windows devices. [CVADHELP-15291]

  • With the clipboard redirection policy enabled, attempts to use the Copy shortcut option from the right-click menu to copy and paste content between a published application and an endpoint might fail. The issue occurs with Internet Explorer. [CVADHELP-15647]

Session/Connection

  • When you start a dedicated desktop session, a logon failure might occur and the logoff process might get stuck. Citrix Studio shows the session as connected, but you cannot log off until you manually restart the machine. [CVADHELP-10931]

  • When several USB devices are redirected to a session, one of them might not work correctly. [CVADHELP-12516]

  • After you restart a VDA, hardware-based encrypted USB redirection might not work. [CVADHELP-13336]

  • If SAS notification is enabled, a user with multiple monitors connecting to an existing session at the console might find the monitor layout is not restored correctly. For example, if the right monitor is 1 and selected as the main monitor and the left monitor is 2, the user might find the positions swapped when reconnecting. This issue affects only RemotePC users with a physical desktop. This is due to incompatibility between two features. [CVADHELP-14249]

  • In a multi-monitor environment, browser content redirection might fail to render content and instead open blank pages [CVADHELP-14580]

  • With the CtxUvi Hooking driver disabled, event logs might not be generated. The issue occurs when available system resources are low. [CVADHELP-15241]

  • Attempts to launch VDA version 2003 or 2006 through Citrix Gateway might fail. [CVADHELP-15245]

  • The newest virtual channels might not be added to the internal hardcoded whitelist. When you enable whitelisting, this new virtual channel stops working unless they themselves are added to the user configured whitelist. [CVADHELP-15296]

  • With the time zone policy set to Use server time zone, the client-side time zone might still get redirected on a VDA through a user session. [CVADHELP-15628]

  • With the legacy graphics mode policy enabled, a gray screen might appear when you launch a session. This issue occurs with VDA version 7.15.6000. [CVADHELP-15841]

  • With this fix, the WTS Hook is enabled by default when you set the flag to 0x80000000. [CVADHELP-15929]

System Exceptions

  • The Citrix HDX HTML5 Video Redirection Agent Service (WebSocketAgent.exe) might stop intermittently. As a result, incoming calls are not displayed under Microsoft Teams. Also, the called party does not receive any notifications. [CVADHELP-15611]

VDA for multi-session OS

Keyboard

  • When you press Windows Key + P to display the projection sidebar, all the connected monitors might display a black background until you click the Esc key. The issue occurs with Transparent key pass-through enabled in a seamless session. [CVADHELP-14949]

  • With the clipboard redirection policy enabled, attempts to use the Copy shortcut option from the right-click menu to copy and paste content between a published application and an endpoint might fail. The issue occurs with Internet Explorer. [CVADHELP-15647]

Session/Connection

  • When several USB devices are redirected to a session, one of them might not work correctly. [CVADHELP-12516]

  • After you restart a VDA, hardware-based encrypted USB redirection might not work. [CVADHELP-13336]

  • In a multi-monitor environment, browser content redirection might fail to render content and instead open blank pages [CVADHELP-14580]

  • When you attempt to launch a session through Citrix Workspace app for HTML5, the session might run in windowed mode instead of full-screen mode. The issue occurs with VDAs running on Windows Server 2012. [CVADHELP-14865]

  • With the CtxUvi Hooking driver disabled, event logs might not be generated. The issue occurs when available system resources are low. [CVADHELP-15241]

  • Attempts to launch VDA version 2003 or 2006 through Citrix Gateway might fail. [CVADHELP-15245]

  • The newest virtual channels might not be added to the internal hardcoded whitelist. When you enable whitelisting, this new virtual channel stops working unless they themselves are added to the user configured whitelist. [CVADHELP-15296]

User Experience

  • When using Google Chrome version 79 or later in a multi-session OS VDA, the user might not hear the audio. To fix the issue, upgrade to VDA 2009. [HDX-23943]

Virtual Desktop Components – Other

  • When you attempt to switch to a window using the taskbar preview, opening that window might take a long time. [CVADHELP-15422]

  • With this fix, the WTS Hook is enabled by default when you set the flag to 0x80000000. [CVADHELP-15929]