Citrix Virtual Apps and Desktops

Fixed issues

The following issues have been fixed since Citrix Virtual Apps and Desktops 7 2006:

Citrix Director

  • When you attempt to configure an email server on a standalone server using Citrix Director, this error message might appear:

    Invalid Email Server.

    The issue occurs when you configure the email server for alerts and notifications. [CVADHELP-14648]

  • In Citrix Director, when you pull the report for a Delivery Group on the Load Evaluator Index tab, the details might appear incorrectly. The report displays the details of all Delivery Groups rather than the selected Delivery Group. [CVADHELP-14869]

  • In Citrix Director, when you check machine usage for a selected Deliver Group by navigating to Director console > Trends > Machine Usage, the value appears as 0 (Zero). The issue occurs when you select a Delivery Group under Multi-session OS Machines. The issue occurs only with the In Use column. [CVADHELP-15136]

  • The integration of NetScaler Management and Analytics System (MAS) with Citrix Director might fail. The issue occurs when the NetScaler MAS logon password contains a special character and the password is passed without encryption. As a result, the command C:\inetpub\wwwroot\Director\bin..\DisplayConfig\HdxInsightPlugin\HdxInsightForUDPluginConfig.xml fails with the following exception:

    Could not perform the logon operation and inner exception: The remote server returned an error: (400) Bad Request.

    [CVADHELP-15219]

Citrix Provisioning

Citrix Provisioning 2009 documentation provides specific information about the updates in this release.

Citrix Studio

  • On the Machine Allocation page, certain check boxes might be missing. The issue occurs when you are attempting to add machines to a delivery group or a machine catalog that has one or more user-assigned machines. [CVADHELP-15684]

Delivery Controller

  • When you generate a License Server report using the udadmin command, the report might show that the licenses are issued to the same device multiple times. The issue occurs when different devices with the correct hardware IDs are updated against duplicate names. The issue does not impact the license consumption, but only the report. [CVADHELP-13763]

  • When you update machine catalogs using Machine Creation Services, the previous base disk folder might not be deleted from the VMware Storage. [CVADHELP-14264]

  • After a VDA reports a full load due to high memory usage, the load index value might remain at 10,000 even if the memory usage drops to a low level. [CVADHELP-14563]

  • Attempts to create a Machine Creation Services (MCS) catalog in Azure using PowerShell might fail with this error message:

    Could not locate item with path=Citrix.AzureRmPlugin.InventoryItemPath.

    The issue occurs when you use Shared Azure subscriptions in conjunction with narrow scope service principals. [CVADHELP-14640]

  • The MonitorData.[User] table present in the Monitoring database might fail to synchronize data with Active Directory. Also, the user name, display name, and the UPN information present in the table become obsolete. [CVADHELP-14700]

  • vSAN storage policies might not be applied on a virtual machine created using Machine Creation Services (MCS). The issue occurs when the version of a disk attached to the machine is incorrect. [CVADHELP-14935]

  • When you select Machine Catalogs in the Studio navigation pane, Studio might fail to display the list of catalogs. This error message appears:

    You cannot see any catalogs.

    The issue occurs because Studio cannot retrieve the list of objects by using the Get-ProvSchemeMasterVMImageHistory PowerShell command. [CVADHELP-15211]

Federated Authentication Service

Federated Authentication Service 2009 documentation provides specific information about the updates in this release.

Licensing

Licensing 2009 documentation provides specific information about the updates in this release.

Linux VDA

Linux VDA 2009 documentation provides specific information about the updates in this release.

Profile Management

Profile Management 2009 documentation provides specific information about the updates in this release.

Session Recording

Session Recording 2009 documentation provides specific information about the updates in this release.

VDA for single-session OS

Installing, Uninstalling, Upgrading

  • When you upgrade a VDA, the MaxVideoMemoryBytes registry key might revert to the default value. [CVADHELP-13629]

Session/Connection

  • When the Windows Media Player moves from the current track to the next track in the playlist, audio might not play at the beginning of the next track. The issue occurs if Windows Media redirection is enabled. [CVADHELP-11639]

  • When audio devices are added to a user session, you cannot hear sounds from any of the devices except the sounds of Skype for Business. This error message appears:

    Error - no more device slots available - failed to add the device.

    The issue occurs when more than eight playback or record devices are attached to an endpoint. [CVADHELP-12760]

  • Attempts to launch a session might fail. [CVADHELP-13834]

  • When you use HDX RealTime Webcam Video Compression, a webcam might show a black image instead of a live image. [CVADHELP-13877]

  • Some portions of an application window might become transparent, causing the application to run in the background instead of in the foreground. The issue occurs in seamless mode. [CVADHELP-13903]

  • In a site where XenApp and XenDesktop Version 7.15 LTSR Cumulative Update 4 runs on Microsoft Windows Server 2016, when you attempt to launch a published application, the application session might become unresponsive. This error message appears:

    Please wait for Local Session Manager

    [CVADHELP-13967]

  • During the initial launch of a VDI session on a 4K monitor, the session might display at a lower resolution. Also, a gray border might appear around the session window. The issue occurs with devices using certain third-party graphics cards. [CVADHELP-14401]

  • The Citrix software graphics process (Ctxgfx.exe) might constantly consume available memory within a session. [CVADHELP-14509]

  • On a VDA, when you reconnect to a single-monitor thin client from a multi-monitor thin client, the monitor layout might not be updated. [CVADHELP-14646]

  • Some third-party 32-bit scanning applications might not work on a VDA when they are redirected to the VDA using Generic USB redirection. The issue occurs when the scanning applications on the VDA use TWAIN DSM. The issue can also occur on a Remote PC Access VDA. [CVADHELP-14698]

  • When a user uses Remote PC Access to access the office PC, the remote session might be viewed from the office PC. As a result, session activities are exposed. [CVADHELP-14893]

  • When you launch a published application in seamless mode, the published application is always on top, appearing over local applications. You cannot bring the local applications to the foreground unless you minimize the published application. [CVADHELP-15134]

  • A session might disconnect when you maximize, minimize, or resize the desktop. The issue occurs with VDA for single-session OS Version 1912 CU1 running on Microsoft Windows 10 Version 1809. [CVADHELP-15200]

  • When you attempt to reconnect to a new virtual machine, the following Microsoft .NET Framework error message might appear:

    Error Unhandled exception has occurred in your application

    [CVADHELP-15267]

System Exceptions

  • The Citrix Audio Redirection Service (CtxAudioSvc) might exit unexpectedly with an Event ID 1000 and an exception code 0x0c0000005. The issue occurs because of the faulting module, CtxVorbisDmo64.dll. [CVADHELP-14898]

  • The PicaShell.exe process might exit unexpectedly when there is heap corruption in the clipboard virtual channel DLL. [CVADHELP-14945]

  • The Internet Explorer browser add-on (Citrix HDXJsInjector) required for Browser Content Redirection might cause a webpage error when you use the developer tools. The InjectorScript.js intermittently experiences a runtime exception when accessing the HTML document.head. [CVADHELP-14960]

User Experience

  • When certain third-party applications are running within a user session, the mouse pointer might change to a spinning circle. The issue occurs when you drag an object in the session or perform a zoom operation. [CVADHELP-14247]

VDA for multi-session OS

Session/Connection

  • When the Windows Media Player moves from the current track to the next track in the playlist, audio might not play at the beginning of the next track. The issue occurs if Windows Media redirection is enabled. [CVADHELP-11639]

  • Attempts to launch an application might fail. As a result, session details under Task Manager cannot be found and the following application status in Citrix Studio appears: application not running. When the issue occurs, the VDA might reregister and the following error message appears:

    Event ID 1048: WCF Failure or Rejection by Broker

    [CVADHELP-12856]

  • When you use HDX RealTime Webcam Video Compression, a webcam might show a black image instead of a live image. [CVADHELP-13877]

  • Some portions of an application window might become transparent, causing the application to run in the background instead of in the foreground. The issue occurs in seamless mode. [CVADHELP-13903]

  • In a site where XenApp and XenDesktop Version 7.15 LTSR Cumulative Update 4 runs on Microsoft Windows Server 2016, when you attempt to launch a published application, the application session might become unresponsive. This error message appears:

    Please wait for Local Session Manager

    [CVADHELP-13967]

  • The Citrix software graphics process (Ctxgfx.exe) might constantly consume available memory within a session. [CVADHELP-14509]

  • Microsoft Windows winlogon.exe might exit unexpectedly. The issue occurs when you close a seamless session launched through a server. The issue occurs because of the faulting module, icagfxstack.dll. [CVADHELP-14579]

  • Some third-party 32-bit scanning applications might not work on a VDA when they are redirected to the VDA using Generic USB redirection. The issue occurs when the scanning applications on the VDA use TWAIN DSM. The issue can also occur on a Remote PC Access VDA. [CVADHELP-14698]

  • When you attempt to reconnect to a new virtual machine, the following Microsoft .NET Framework error message might appear:

    Error Unhandled exception has occurred in your application

    [CVADHELP-15267]

System Exceptions

  • The Service Host (svchost.exe) process that hosts the Windows audio service might exit unexpectedly within a user session. The issue occurs because of a memory leak. [CVADHELP-13687]

  • The wfshell.exe process might exit unexpectedly. [CVADHELP-14414]

  • On a device that has more than nine monitors, attempts to launch a user session might fail with a fatal exception, displaying a blue screen with bug check code 0x3B. [CVADHELP-14775]

  • The Citrix Audio Redirection Service (CtxAudioSvc) might exit unexpectedly with an Event ID 1000 and an exception code 0x0c0000005. The issue occurs because of the faulting module, CtxVorbisDmo64.dll. [CVADHELP-14898]

  • The PicaShell.exe process might exit unexpectedly when there is heap corruption in the clipboard virtual channel DLL. [CVADHELP-14945]

  • The Internet Explorer browser add-on (Citrix HDXJsInjector) required for Browser Content Redirection might cause a webpage error when you use the developer tools. The InjectorScript.js intermittently experiences a runtime exception when accessing the HTML document.head. [CVADHELP-14960]

Virtual Desktop Components – Other

  • After adding published applications to your Favorites, you can open only one application. The issue occurs when those published applications use the same executable name, as indicated by KEYWORDS:prefer=”<application_name>. [CVADHELP-14098]

  • Attempts to launch an App-V application using a shortcut located within the AppData folder might fail. [CVADHELP-14691]