What’s new

A goal of Citrix is to deliver new features and product updates to Citrix Virtual Apps and Desktops service customers when they are available. New releases provide more value, so there’s no reason to delay updates. Rolling updates to the service release approximately every three weeks.

This process is transparent to you. Initial updates are applied to Citrix internal sites only, and are then applied to customer environments gradually. Delivering updates incrementally in waves helps ensure product quality and maximize availability.

For details about the Service Level Agreement for cloud scale and service availability, see Service Level Agreement. To monitor service interruptions and scheduled maintenance, see the Service Health Dashboard.

Virtual Delivery Agents (VDAs)

VDAs for Windows machines generally release at the same time as the on-premises Citrix Virtual Apps and Desktops product.

  • For information about new VDA and HDX features, see the What’s new and Known issues articles for the current on-premises Citrix Virtual Apps and Desktops release.
  • For information about VDA platforms and features that are no longer supported, see Deprecation. That article also includes platforms and features that are scheduled to be unsupported in a future release (such as which operating systems support VDA installation).


If the Personal vDisk (PvD) component was ever installed on a VDA, that VDA cannot be upgraded to version 1912 LTSR or later. To use the new VDA, you must uninstall the current VDA and then install the new VDA. (This instruction applies even if you installed PvD but never used it.) For details, see Important notice about upgrading VDAs.

May 2020

Machine restart schedules. You can now indicate whether a restart schedule affects machines that are in maintenance mode. This feature is available only in PowerShell. For details, see Scheduled restarts for machines in maintenance mode.

Resource availability. You can now ensure resource availability during an outage without having to publish resources in every zone (resource location). For details, see Resource availability.

April 2020

New and enhanced features

Enhanced scheduling granularity for VDI Delivery Groups (PowerShell only). Autoscale now supports defining the peak times for the days included in a schedule at a granular level of 30 minutes. You can set the minimum number of machines running in a VDI Delivery Group separately for each half hour of the day. Also, Autoscale can now scale up or down the number of powered-on machines in VDI Delivery Groups on a half-hourly basis instead of on an hourly basis. For more information, see Broker PowerShell SDK commands.

MTU Discovery. The Citrix protocol Enlightened Data Transport (EDT) now has MTU Discovery capabilities. MTU Discovery allows EDT to automatically determine and set the payload size for the session. This feature enables the ICA session to adjust to networks with non-standard Maximum Transmission Unit (MTU) or Maximum Segment Size (MSS) requirements. The ability to adjust avoids packet fragmentation that might result in degraded performance or failure to establish an ICA session. This update requires a minimum of Citrix Workspace app 1911 for Windows. If using Citrix Gateway, the minimum Citrix ADC firmware version required is or For more information, see EDT MTU Discovery.

March 2020

New and enhanced features

PVS target device metrics. Citrix Monitor now provides a PVS target device metrics panel on the Machine Details page. Use the panel to view the status of Provisioning target devices for single-session and multi-session OS machines. Several metrics for Network, Boot, and Cache are available on this panel. These metrics help you monitor and troubleshoot PVS target devices to ensure that they are up and running. For more information, see PVS target device metrics.

AWS instance property capturing. MCS now reads properties from the instance from which the AMI was taken and applies the IAM role and tags of the machine to the machines provisioned for a given catalog. When using this optional feature, the catalog creation process finds the selected AMI source instance, reading a limited set of properties. These properties are then stored in an AWS Launch Template, which is used to provision machines for that catalog. Any machine in the catalog inherits the captured instance properties. For more information, see AWS instance property caching.

AWS operational resource tagging. This release introduces an option to tag resources created by Citrix components during provisioning. Each tag represents a label consisting of a customer-defined key and an optional value that improve your ability to manage, search for, and filter resources. For more information, see AWS operational resource tagging.

Secure transfer in Azure storage. Machine Creation Services (MCS) provides an enhancement for storage accounts created by MCS-provisioned catalogs in Azure Resource Manager environments. This enhancement automatically enables the secure transfer required property. This option enhances storage account security by only allowing requests to the account from secure connections. For more information, see Require secure transfer to ensure secure connections on the Microsoft site.

Enable the Secure transfer required property when creating a storage account in Azure:

Azure Create Storage Account

Support for Azure SSD managed disks. Machine Creation Services (MCS) supports standard SSD managed disks for Azure virtual machines. This disk type provides consistent performance, and delivers better availability compared to HDD disks. For more information, see Standard SSD Disks for Azure Virtual machine workloads.

Use the PowerShell StorageAccountType custom property in the New-ProvScheme command or Set-ProvScheme command to configure this feature:

<Property xsi:type=`"StringProperty`" Name=`"UseManagedDisks`" Value=`"true`" /><Property xsi:type=`"StringProperty`" Name=`"StorageAccountType`" Value=`"StandardSSD_LRS`" /><Property xsi:type=`"StringProperty`" Value=`"Windows_Server`" />


This feature is only available when using managed disks, that is, the custom property UseManagedDisks is set to true. For unmanaged disks only Standard HDD and Premium SSD are supported.

January 2020

New and enhanced features

Language bar in Citrix Studio. Starting with this release, Citrix Studio provides a language bar to facilitate correct keyboard mapping.

  • If the language of Citrix Cloud or the display language of your browser is set to English or Japanese, the language bar does not appear.
  • If the language of Citrix Cloud or the display language of your browser is set to German, Spanish, or French, the language bar appears after you log on to Citrix Studio. There are two language options on the language bar list. Select an option that matches the topmost language of your browser.


    Settings that you configure for the language bar might not take effect. In this case, log out and log back on.

Restart schedule maximum delay timer (PowerShell only). If a scheduled restart of machines in a Delivery Group doesn’t begin because of a site database outage, you can specify how long to wait beyond the scheduled start time. If the database connection is restored during that interval, the restarts begin. If the connection isn’t restored during that interval, the restarts don’t begin. For details, see Scheduled restarts delayed due to database outage.

Vertical load balancing (PowerShell only). Previously, the service used horizontal load balancing for all RDS launches, which assigns incoming load to the least-loaded RDS machine. That remains the default. Now, you can use PowerShell to enable vertical load balancing as a site-wide setting.

When vertical load balancing is enabled, the broker assigns incoming load to the most-loaded machine that has not hit a high watermark. This saturates existing machines before moving on to new machines. As users disconnect and free up existing machines, new load is assigned to those machines.

By default, horizontal load balancing is enabled. To view, enable, or disable vertical load balancing, the Get-BrokerSite and Set-BrokerSite cmdlets now support the UseVerticalScalingForRdsLaunches setting. For more information, see Load manage machines in Delivery Groups.

December 2019

New and enhanced features

Service for Citrix Service Providers (CSP). CSPs can now onboard tenant customers to the Virtual Apps and Desktops service, configure customer administrator access to the service, and provide shared or dedicated workspaces to customers’ users using federated domains. For more information, see Citrix Virtual Apps and Desktops service for Citrix Service Providers.

Support for determining why a machine is in maintenance mode (PowerShell only). Using PowerShell, you can now determine why a machine is in maintenance mode. To do so, leverage the parameter -MaintenanceModeReason. The feature is useful for administrators to troubleshoot issues with machines in maintenance mode. For details, see https://developer-docs.citrix.com/projects/citrix-virtual-apps-desktops-sdk/en/latest/Broker/Get-BrokerMachine/.

Autoscale. Autoscale now provides the capability to create machines and delete them dynamically. You can leverage the capability by using a PowerShell script. The script helps you dynamically scale up or down the number of machines in the Delivery Group based on the current load conditions. For more information, see Dynamically provision machines with Autoscale.

November 2019

New and enhanced features

GroomStartHour. Monitor now supports GroomStartHour - a new configuration that helps administrators to determine the time of the day that grooming should start running. For more information, see the Citrix Virtual Apps and Desktops SDK documentation.

OData Pagination. Monitor now supports OData pagination. All OData v4 endpoints return a maximum of 100 records per page with a link to the next 100 records in the response. For more information, see Accessing Monitor Service data using the OData v4 endpoint in Citrix Cloud.

October 2019

New and enhanced features

App-V. App-V functionality is now available in Citrix Cloud. You can add App-V packages to the Delivery Controller in your Citrix Cloud configuration, in either single- or dual admin mode. The Virtual Apps and Desktops Service App-V package discovery module, available in Citrix Downloads, allows you to import App-V packages and register Microsoft App-V servers. The apps they contain are then available to your users. This PowerShell module allows you to register Microsoft App-V Management and Publishing Servers using DNS URLs, avoiding the need for servers behind load balancing mechanisms to be registered using their actual machine URL. For more information, see Citrix Virtual Apps and Desktops service discovery module for App-V packages and servers.

Google Cloud Platform. Citrix Virtual Apps and Desktops service now adds support for using Machine Creation Services (MCS) to provision machines on the Google Cloud Platform (GCP). For more information, see Google Cloud Platform virtualization environments.

September 2019

New and enhanced features

VDA support for Windows Virtual Desktop. For supported operating systems and VDA versions see Virtual Delivery Agents (VDAs) in a Windows Virtual Desktop environment.

Enhanced power policy. In earlier releases, a VDI machine transitioning to a time period where an action (disconnect action=“Suspend” or “Shutdown”) was required remained powered on. This scenario occurred if the machine disconnected during a time period (peak or off-peak times) where no action (disconnect action=“Nothing”) was required.

Starting with this release, Autoscale suspends or powers off the machine when the specified disconnection time elapses, depending on the disconnect action configured for the destination time period. For more information, see Power manage VDI machines transitioning to a different time period with disconnected sessions.

Machine catalogs: Tags. You can now use PowerShell to apply tags to machine catalogs. For more information, see Tags on machine catalogs. This feature is being rolled out in phases. It might not yet be activated for your account.

Session startup duration. Monitor now displays the session startup duration divided into Workspace App Session Startup and VDA Session Startup time periods. This data helps you to understand and troubleshoot high session startup duration. Further, the time duration for each phase involved in the session startup helps in troubleshooting issues associated with individual phases. For example, if the Drive Mapping time is high, you can check if all the valid drives are mapped properly in the GPO or script. This feature is available on VDAs 1903 or later. For more information, see Diagnose session startup issues.

August 2019

New and enhanced features

Session Auto Reconnect. The Sessions page on the Trends tab now includes information about the number of auto reconnects. Auto reconnects are attempted when the Session Reliability or Auto Client Reconnect policies are in effect. The auto reconnect information helps you view and troubleshoot network connections having interruptions, and also analyze networks having a seamless experience.

The drilldown provides additional information like Session Reliability or Auto Client Reconnect, time stamps, Endpoint IP, and Endpoint Name of the machine where the Workspace app is installed. This feature is available for Citrix Workspace app for Windows, Citrix Workspace app for Mac, Citrix Receiver for Windows, and Citrix Receiver for Mac. This feature requires VDAs 1906 or later. For more information, see:

July 2019

New and enhanced features

Configuration Logging. You can now use the Remote PowerShell SDK to periodically delete Configuration Logging database content. For details, see Schedule periodic data deletion.

Autoscale. Autoscale now provides the flexibility to power manage only a subset of machines in a Delivery Group. This feature can be useful in cloud bursting use cases, where you want to use on-premises resources to handle workloads before cloud-based resources address additional demand (that is, burst workloads). For more information, see Restrict Autoscale to certain machines in a Delivery Group.

Local App Access and URL redirection. Citrix Studio now lets you add the Add Local App Access Application option to the Studio user interface for your Site by using the PowerShell SDK. For more information, see Provide access only to published applications.

Operating system name changes. Operating system names on the Create Machine Catalog > Machine Catalog Setup > Operating System and the Monitor pages have changed:

  • Multi-session OS (formerly Server OS): The multi-session OS machine catalog provides hosted shared desktops for a large-scale deployment of standardized Windows multi-session or Linux OS machines.
  • Single-session OS (formerly Desktop OS): The single-session OS machine catalog provides VDI desktops ideal for a variety of different users.

Citrix Profile Management duration in Profile Load. Monitor now includes profile processing duration in the Profile Load bar of the Logon duration chart. This is the duration Citrix Profile Management takes to process user profiles. This information helps administrators to troubleshoot high profile load durations with greater accuracy. This enhancement is available on VDAs 1903 and later. For more information, see Profile Load.

Desktop probing. Desktop probing is a feature of the Citrix Virtual Apps and Desktops service. It automates health checks of virtual desktops published on a Site, thereby improving the user experience. To initiate desktop probing, install and configure the Citrix Probe Agent on one or more endpoints. Desktop probing is available for Premium licensed Sites. This feature requires Citrix Probe Agent 1903 or later. For more information, see Desktop Probing.


Citrix Probe Agent now supports TLS 1.2.

June 2019

New and enhanced features

Restrict by tags. Tags are strings that identify items such as machines, applications, desktops, Application Groups, and policies. After creating a tag and adding to to an item, you can tailor certain operations to apply to only items that have a specified tag. For more information, see Application Groups and Tags.

Email Notifications. Citrix Virtual Apps and Desktops service sends email notifications related to alerting and probing directly. This eliminates the need to configure the SMTP email server. The Notification Preferences box is enabled by default and Citrix Cloud sends alert notifications to the email addresses provided in the Notification Preferences section. Ensure that the email address ‘donotreplynotifications@citrix.com’ is white-listed in your email setup.

May 2019

New and enhanced features

Autoscale. Autoscale is a feature of Citrix Virtual Apps and Desktops service that provides a consistent, high-performance solution to proactively power manage your machines. It aims to balance costs and user experience. Autoscale incorporates the deprecated Smart Scale technology into the Studio power management solution. For more information, see Autoscale. You can monitor the metrics of Autoscale-managed machines from the Trends pages on the Monitor tab. For more information, see Monitor Autoscale-managed machines.

February 2019

New and enhanced features

Hypervisor alerts monitoring. Alerts from Citrix Hypervisor and VMware vSphere are now displayed on the Monitor > Alerts tab to help monitor the following states/parameters of hypervisor health:

  • CPU usage
  • Memory usage
  • Network usage
  • Hypervisor connection unavailable
  • Disk usage (vSphere only)
  • Host connection or power state (vSphere only)

For more information, see the Hypervisor alerts monitoring section in Alerts and Notifications.

Communications over earlier TLS versions. To improve the security of the Citrix Virtual Apps and Desktops service, Citrix will block any communication over Transport Layer Security (TLS) 1.0 and 1.1 as of March 15, 2019, allowing only TLS 1.2 communications. For more information, see TLS versions. For comprehensive guidance, see CTX247067.

Application Groups. Application Groups let you manage collections of applications. You can create Application Groups for applications shared across different Delivery Groups or used by a subset of users within Delivery Groups. For more information, see Create Application Groups.

Logon Performance - Profile Drilldown. The Logon Duration panel on the User Details page within Monitor now includes information on the Profile load phase drill down of the logon process. Profile Drilldown provides useful information about user profiles for the current session that can help administrators troubleshoot high profile load issues. A tool tip with the following user profiles information is displayed:

  • Number of files
  • Profile size
  • Number of large files

A detailed drill down provides information about the individual folders, their size, and the number of files. This feature is available on VDAs 1811 and later. For more information, see Diagnose user logon issues.

Microsoft RDS license health. Monitor the Microsoft RDS (Remote Desktop Services) license status on the Machine Details panel on the Machine Details and the User Details page for Server OS machines. An appropriate message is displayed for the license status. You can hover over the info icon to see further details. For more information, see the Microsoft RDS license health section in Troubleshooting Machines.

Application Probing. This feature automates the assessment of the health of Virtual Apps published in a Site.

To initiate application probing:

  • On one or more endpoint machines, install the Citrix Application Probe Agent
  • Configure the Citrix Application Probe Agent with the credentials of Citrix Workspace and Citrix Virtual Apps and Desktops service.
  • Configure the applications to be probed, the endpoint machines to run the probe on, and the scheduled probe time in Monitor > Configuration of the Citrix Virtual Apps and Desktops service.

The agent tests the launch of selected applications via Citrix Workspace and reports back the probe results on the Monitor tab of Citrix Virtual Apps and Desktops service in:

  • the Applications page – the last 24-hours’ data and the Trends > Application Probe Results page
  • the historical probe data along with the stage when the probe failure occurred - Workspace Reachability, WorkspaceAuthentication, WorkspaceEnumeration, ICA download, or Application launch

The failure report is emailed to configured email addresses. You can schedule your application probes to run during off-peak hours across multiple geographical locations, and use the results to proactively troubleshoot issues related to provisioned applications, hosting machines or connections before the users experience them. For more information, see Application Probing

January 2019

New and enhanced features

Delegated Administration with custom scope. Monitoring now supports custom scope for built-in delegated administrator roles. For more information on the available built-in roles for monitoring and how to assign them, see Delegated administrator roles.

December 2018

New and enhanced features

The date after which Citrix will block communication over Transport Layer Security (TLS) 1.0 and 1.1 has changed from December 31, 2018 to January 31, 2019. For details, see Deprecation of TLS versions.

November 2018

New and enhanced features

Machine historical data available using OData API: Historical data containing machine analytics is now available through the OData API. This data is collected on an hourly basis and rolled up for the day.

  • Number of powered on machines (for power managed machines)
  • Number of registered machines
  • Number of machines in maintenance mode
  • Total number of machines

The data is aggregated for the time period during which the Monitoring Service is running. For more information on the usage of the OData API and examples, see Citrix Monitor Service 7 1808. The database schema is available at Monitor Service Schema.

Logon Performance - Interactive session drilldown: The Logon Duration panel on the User and Session Details view includes information on the Interactive Session phase of the logon process. The time taken for each of the three subphases (Pre-userinit, Userinit, and Shell) is displayed on the Interactive Session bar as a tooltip. This provides more granular troubleshooting and remediation of this phase of the logon. The cumulative time delay between the subphases and a link to the documentation is also provided. This feature is available on Delivery Controller version 7 1808 and later. The Interactive Session drilldown bar shows the time duration for the current session only. For more information, see Diagnose user logon issues.

Logon Performance - GPO drilldown: The Logon Duration panel on the User and Session details view contains the GPO (Group Policy Objects) duration. This is the total time taken to apply the GPOs on the virtual machine during the logon process. Now, you can see the drilldown of each policy applied as per CSEs (Clients-Side Extension) as a tool tip on the GPO bar. For each policy application, the drilldown displays the status and the time taken. This additional information eases troubleshooting and remediation of issues involving high GPO duration. The time durations in the drilldown represent the CSE processing time only and do not add up to the total GPO time. This feature is available on Delivery Controller version 7 1808 and later. For more information, see Diagnose user logon issues.


Custom report queries saved during monitoring are not available after a Cloud upgrade. [DNA-23420]

October 2018

New and enhanced features

Applications: Limit per machine. You can now limit the number of application instances per machine. This limit applies to all machines in the Site. This limit is an addition to the existing application limit for all users in the Delivery Group and the limit per user. This capability is available only through PowerShell, not in Studio. For details, see Configure application limits.

Windows Server 2019. You can now install VDAs for multi-session OS (formerly VDAs for Server OS) on Windows Server 2019 machines, as noted in System requirements.

September 2018

New and enhanced features

Delegated Administration. With Delegated Administration, you can configure the access permissions that all of your administrators need, in accordance with their role in your organization. For details, see Delegated Administration. Monitoring supports allocation of built-in roles; they are currently available with full scope. For more information on the available built-in roles for monitoring and how to assign them, see Delegated administrator roles.

Configuration Logging. Configuration Logging allows administrators to keep track of configuration changes and administrative activities. For details, see Configuration Logging.

Several PowerShell cmdlets in the Remote PowerShell SDK that were previously disabled are now enabled, for use with Configuration Logging:

  • Log:GetLowLevelOperation
  • Log:GetHighLevelOperation
  • Log:GetSummary
  • Log:GetDataStore
  • Log:ExportReport

Local Host Cache. Local Host Cache is now fully available. Local Host Cache enables connection brokering operations to continue when a Cloud Connector in a resource location cannot communicate with Citrix Cloud. For details, see Local Host Cache.

Citrix Provisioning. To provision VDAs, you can now use Citrix Provisioning or the existing Machine Creation Services. For Citrix Provisioning information specific to the cloud environment, see Citrix Provisioning managed by Citrix Cloud.


In earlier versions, when using Azure on-demand provisioning, all VMs were deleted when powered-off. Now, only pooled VMs are deleted. Persistent (dedicated) VMs are not deleted when powered-off.

August 2018

  • New product names

    If you’ve been a Citrix customer or partner for a while, you’ll notice new names in our products and in this product documentation. If you’re new to this Citrix product, you might see different names for a product or component.

    The new product and component names stem from the expanding Citrix portfolio and cloud strategy. Articles in this product documentation use the following names.

    • Citrix Virtual Apps and Desktops: Citrix Virtual Apps and Desktops offers a virtual app and desktop solution, provided as a cloud service and as an on-premises product, giving employees the freedom to work from anywhere on any device while cutting IT costs. Deliver Windows, Linux, web, and SaaS applications or full virtual desktops from any cloud: public, on premises or hybrid. Virtual Apps and Desktops was formerly XenApp and XenDesktop.
    • Citrix Workspace app: The Citrix Workspace app incorporates existing Citrix Receiver technology as well as the other Citrix Workspace client technologies. It has been enhanced to deliver additional capabilities to provide end users with a unified, contextual experience where they can interact with all the work apps, files, and devices they need to do their best work. For more information, see this blog post.
    • Citrix SD-WAN: NetScaler SD-WAN, a crucial technology for our customers and partners transforming their branch networks and WANs with cloud technology, is now Citrix SD-WAN.
    • Citrix Secure Web Gateway: As the Citrix Networking portfolio expands, we’re proud to offer our robust Citrix Secure Web Gateway service, previously known as NetScaler Secure Web Gateway.
    • Citrix Gateway: Our robust NetScaler Unified Gateway, which allows secure, contextual access to the apps and data you need to do your best work, is now Citrix Gateway.
    • Citrix Content Collaboration and Citrix Files for Windows: The advanced access, collaboration, workflows, rights management, and integration features of ShareFile are now available in the Citrix Content Collaboration component set in our secure, contextual, integrated Citrix Workspace. Citrix Files for Windows allows you to access your Content Collaboration files directly through a mapped drive, providing a native Windows Explorer experience.
    • Citrix Hypervisor: The technology from XenServer for virtualization infrastructure, based on the XenProject hypervisor, is now Citrix Hypervisor.

    Here’s a quick recap:

    Is Was
    Citrix Virtual Apps and Desktops XenApp and XenDesktop
    Citrix Workspace app Incorporates Citrix Receiver and extensive enhancements
    Citrix SD-WAN NetScaler SD-WAN
    Citrix Secure Web Gateway NetScaler Secure Web Gateway
    Citrix Gateway NetScaler Unified Gateway
    Citrix Content Collaboration ShareFile
    Citrix Files for Windows ShareFile Desktop App, ShareFile Sync, ShareFile Drive Mapper
    Citrix Hypervisor XenServer
    Citrix Provisioning Citrix Provisioning Services

    Implementing this transition in our products and their documentation is an ongoing process.

    • In-product content might still contain former names. For example, you might see instances of earlier names in console text, messages, and directory/file names.
    • It is possible that some items (such as commands and MSIs) might continue to retain their former names to prevent breaking existing customer scripts.
    • Related product documentation and other resources (such as videos and blog posts) that are linked from this product’s documentation might still contain former names.
    • For Citrix Hypervisor: The new name will be used on the Citrix website and in informational product materials from September 2018. You will also see the new name on the administrator consoles of some Citrix products, such as Citrix Virtual Apps and Desktops. The XenServer product release and technical documentation materials will continue to use XenServer 7.x until early 2019.

    Your patience during this transition is appreciated.

    For more detail about our new names, see https://www.citrix.com/about/citrix-product-guide/.

  • Product and component version number changes

    Citrix installs and manages most of the Citrix Virtual Apps and Desktops components, so you won’t be concerned with those version numbers. However, you might see version numbers when installing Cloud Connectors, and when installing or upgrading VDAs in resource locations.

    Citrix Virtual Apps and Desktops product and component version numbers are displayed in the format: YYMM.c.m.b

    • YYMM = Year and month when the product or component released. For example, a September 2018 release appears as 1809.
    • c = Citrix Cloud release number for the month.
    • m = Maintenance version (if applicable).
    • b = Build number. This field is shown only on the About page of the component, and in the OS’s feature for removing or changing programs.

    For example, Citrix Virtual Apps and Desktops 1809.1.0 indicates that the component released in September 2018. It is associated with Citrix Cloud release 1 in that month, and is not a maintenance version. Some displays show only the version’s year and month: for example, Citrix Virtual Apps and Desktop 1809.

    In earlier releases (7.18 and earlier), version numbers were displayed in the format: 7.version, where version incremented by one for each release. For example, the VDA release following XenApp and XenDesktop 7.17 was 7.18. Earlier releases (7.18 and earlier) will not be updated with the new numbering format.

  • Deprecation of TLS versions. To improve the security of the Citrix Virtual Apps and Desktops service, Citrix will block any communication over Transport Layer Security (TLS) 1.0 and 1.1, effective December 31, 2018. For details, see Deprecation of TLS versions.

  • Google Cloud Platform virtualization environment. The Citrix Virtual Apps and Desktops service supports the ability to manually power cycle Virtual Apps and Desktops VMs on the Google Cloud Platform (GCP). For more information, see Google Cloud Platform virtualization environments.

July 2018

  • Export of Filters data. You can now export real-time monitoring data on the Monitor > Filters tab to CSV format files. The export feature is available from the Machines, Sessions, Connections, and Application Instances Filters pages. You can select a predefined custom filter or select suitable filter criteria, choose required columns on the table, and export the data. Data of up to 100,000 records can be exported. The exported CSV files give a comprehensive view of the real-time data, and helps ease analysis of large data sets.

June 2018

  • Azure Resource Manager connections. In the Studio connection creation wizard, the Azure environment selection on the Connection page includes all Azure Clouds that are valid for your Azure subscription. General availability for Azure US Government Cloud and Azure Germany Cloud replaces the preview versions of those two environments in earlier releases.

May 2018

  • Azure Quick Deploy. When your resource location uses Azure Resource Manager machines to deliver applications and desktops, you can now choose a deployment method:

    • Full Configuration: This existing method uses the Studio management console, which guides you through creating a machine catalog and then creating a Delivery Group.
    • Azure Quick Deploy: This new option offers a simpler interface that offers faster deployment of apps and desktops.

    For details, see Azure Quick Deploy.

  • Citrix Health Assistant link. The Machine Details page of an unregistered machine on the Monitoring console now contains a Health Assistant button. Currently, the button links to the Troubleshoot machines article in docs.citrix.com and to the Knowledge Center article, Citrix Health Assistant - Troubleshoot VDA Registration and Session Launch where you can download the tool. Citrix Health Assistant is a tool to troubleshoot configuration issues in unregistered VDAs. The tool automates a number of health checks to identify possible root causes for common VDA registration, session launch, and time zone redirection configuration issues.

  • Interactive Session drilldown. In the monitoring console, the User Details view > Logon Duration panel now includes information on the Interactive Session stage of the logon process. To provide more granular troubleshooting and remediation of this phase of the logon, Interactive Session now has three sub-phases: Pre-userinit, Userinit, and Shell. In this release, hovering over Interactive Session displays a tooltip showing the sub-phases and a link to the documentation. For a description of the sub-phases and how to improve the performance of each phase, see Diagnose user logon issues.

March 2018

  • Application instance prediction (Preview feature). This is the first monitoring feature based on predictive analytics. Predicting resource usage patterns is important for administrators to organize resources and the required number of licenses on each resource. The Application instance prediction feature indicates the number of hosted application instances that are likely to be launched per Site or Delivery Group over time. Machine learning algorithms based on data models created with existing historical data are used to do the prediction. Tolerance level indicates the prediction quality.

    Application instance prediction video

    For more information see Application instance prediction in Director. Submit your feedback regarding the usefulness and usability of this feature in the Citrix Cloud discussion forum.

  • Delivery Groups APIs - Tech Preview

    The Delivery Groups APIs Tech Preview provides a set of REST APIs that you can use to automate the management of Delivery Groups. The complete set of available APIs can be viewed and tried out in the Citrix Cloud API documentation at https://developer.cloud.com/.

  • Web Studio authentication

    The service management console on Citrix Cloud now uses a bearer token to authenticate customers. The bearer token is needed to authenticate access to the Delivery Groups REST API.

  • Access Monitor Service data using OData Version 4 API (Preview feature)

    You can create your customized monitoring and reporting dashboards based on the Monitor Service data by using the OData V.4 endpoint. OData V.4 is based on ASP .Net Web API and supports aggregation queries. Use your Citrix Cloud user name and bearer token to access the data with the V4 endpoint. For more information and examples, see Access Monitor Service data using the OData v4 endpoint in Citrix Cloud.

    Share your feedback on the utility of this feature in the Citrix Cloud discussion forum.


  • You can rename, move, and delete application folders. [#STUD-2376]

January 2018

  • RDS license check. Creation of machine catalogs containing Windows Server OS machines now includes an automatic RDS license check. Any RDS license issues found are displayed, so that you can take the appropriate steps to prevent a gap in service. For details, see Create machine catalogs.
  • Access to machine console from Monitor. The Machine Details panel from Monitor now provides access to consoles of machines hosted on the XenServer hypervisor version 7.3. You can now troubleshoot issues in VDAs directly from Monitor. For more information, see Machine Console access in Troubleshoot machines.

December 2017

New and enhanced features

  • Citrix Workspace. Citrix Workspace is now available for new XenApp and XenDesktop Service customers. For more information, see Workspace Configuration.

  • Applications Analytics. You can now analyze and monitor the performance of applications efficiently with the new Application Analytics page available from Monitor > Applications tab. The page provides a consolidated view of the health and usage of all applications published on your Site. It shows metrics such as the number of instances per application, and faults and errors associated with the published applications. This feature requires VDAs Version 7.15 or later.

    For more information, see Application Analytics section in Monitor.

November 2017

New and enhanced features

  • Local Host Cache. Local Host Cache enables connection brokering operations to continue when a Cloud Connector in a resource location cannot communicate with Citrix Cloud. For details, see Local Host Cache.
  • Azure Managed Disks. Azure Managed Disks are now used by default for MCS-provisioned VMs in Azure Resource Manager environments. Optionally, you can use conventional storage accounts. For details, see Microsoft Azure Resource Manager virtualization environments.
  • Help desk administrator. When managing service administrators for a Citrix Cloud customer account, you now have a new choice: Help Desk Administrator. A help desk administrator can access the Monitor functions on the service. For details, see Manage.


  • You can now use the service management console wizard to create a Remote PC Access machine catalog. In earlier releases, you had to use a PowerShell cmdlet to create a catalog (as documented in CTX220737). Then, you had to return to the management console to create a Delivery Group. Now, you create the catalog and the Delivery Group sequentially on the management console.
  • MCS-created catalogs can use existing Active Directory machine accounts. [#DNA-24566]
  • When monitoring a deployment, scrolling in a sorted Trends > Sessions table displays accurate results. [DNA-51257]

More information